“Guys, are you alright in there?” I ask casually while taking the first bite of my dinner on a 24-hour PICU shift.…
emergency medicine
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I’m an ER doc. I care for patients. All patients: Those who need to be in the ER; those who don’t; those…
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If you’re in the emergency department, it’s probably the worst day of your life. You’re scared, confused, anxious, sad, maybe emotionally numb.…
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“Grandma fell and we’re in the emergency room. She’s very distressed and does not look good. I’m going to put the doctor…
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The new Holy Grail of business, Customer Satisfaction — CSAT to her close friends — is a measure of how products and…
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When I was a third-year medical student in 2006, I was assigned to spend the day at a well-known women’s health clinic…
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Every time I call a friend, all I have for them is more work. I’ve never yet called to say: “I hope…
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My friends and family used to say that I was born 30 years old. I get it. From the time I was…